Get started
Configuring general settings for your storeGuide to using the App MarketMobile app for iOSMobile app for Android
Product catalog
Adding products to your storeGuide to product detailsEditing productsDeleting productsDigital productsSelling servicesProduct imagesProduct videosProduct categoriesFeatured productsProduct optionsAdding text input fields, calendar, or file uploader to product pagesProduct variationsBulk Product EditorProduct filtersProduct sort orderRelated productsGift cardsProduct subtitlesProduct ribbonsCost priceLowest product price before discountingPay What You Want pricingProduct types and attributesBuy Button
Orders
Guide to processing ordersManaging ordersEditing ordersCancelling ordersSorting products in the cart, order details, and invoicesManaging local orders and pickupCreating custom order statusesTracking the source of ordersMarking orders as refundedTaking repeat orders
Customers
Shipping, delivery, and pickup
Choosing the right shipping strategy for your storeFree shippingLocal deliveryIn-store pickupReal-time rates from carriers (USPS, UPS, FedEx, etc.)Flat ratesCustom rates based on subtotal or weightAdding and managing shipping zonesProduct-specific shipping ratesDropshippingHandling feeInforming customers about an estimated delivery or pickup dateExporting pickup or delivery schedule to calendarAdding tracking numbers to ordersIntroducing shipping labelsTroubleshooting shippingShipping and delivery FAQUPSBpostPostNL
Inventory
Intro to product inventoryManaging inventoryAccepting pre-orders in your storeOrder quantity limitsTracking stock for products with options
Instant Site
Instant Site overview
Basic site design
Instant Site templatesCustomizing site headerAdding and editing site sectionsAdding and managing site pagesBest practice guide: What pages to add on an E-commerce website
In-depth site design
Configuring the store section of your Instant SiteAdding buttons on a pageCustomizing mobile view for Instant Site sectionsAdding promo bars to Instant SiteAdding slider to Instant SiteChanging fonts on your Instant Site
Advanced site customization
Creating a multilingual site with Instant SiteAdding custom code to Instant SiteApplying custom design to Instant Site with CSS
Instant Site Legacy
SEO
What we do for SEOImproving SEO for your store and Instant siteVerifying your site with Google Search ConsoleFixing Google Search Console warningsSetting up a 301 URL redirect for your Instant Site
Notifications
Admin notificationsCustomer notificationsEditing mail notificationsNotification variablesAdvanced customization of email templates"Low Stock" mail notificationsAdding Cookie Notification to your ecommerce site
Taxes
Setting up taxesUS taxesEU taxes (VAT)Product-specific tax ratesHandling tax exempt customersCreating tax invoicesCustomizing the contents of tax invoicesAsking for customers’ tax ID at checkoutApplying the IOSS scheme in your storeCharging VAT when selling to the UKAsking for customers’ Codice Fiscale/Partita Iva/SDI infoAsking for customers’ IČO/DIČ numbersAsking for customers’ CPF/CNPJ numbersChanging the tax on shipping schema in your store (advanced setting)
Domains
Understanding domainsInstant Site default free web addressBuying custom domains through your store adminConnecting a third-party domain to your Instant SiteAdding online store via Instant Site on a subdomainRenewing an expired domain purchased through your store admin
Sales channels
Facebook and Instagram
Connecting your online store to Facebook by MetaTagging products on Instagram by MetaVerifying domain to sell on Facebook and Instagram by MetaManaging and lisiting products in your Facebook ShopProcessing orders made directly on Facebook and Instagram by Meta (for the US stores)Checkout methods for Facebook and Instagram ShopsFacebook Messenger live chat
Marketplaces
Selling on marketplacesSelling on Amazon with the Channable appSelling on eBay with the Channable appSelling on eBay with the Koongo appSelling on Amazon with the Koongo app
Marketing
Email marketing
Marketing checklist for every new e-commerce storeSending automated marketing emailsSending newsletters with MailChimpRequesting customers’ approval for your promo emailsAbandoned cart recovery emails
Discounts and coupons
Setting up discountsAutomatic discountsDiscount CouponsSale prices for productsBulk discount pricingMaking "Buy One Get One Free" promotions
Advertising on Facebook
Advertising on TikTok
Google Ads
Social Media
Tracking and analytics
Your store analytics tools
Google analytics tools
Enabling Google Analytics for your storeGetting reports using Google Analytics 4Adding Google Tag Manager to your site and store
Tracking with pixels
Security
Design
Adjusting storefront designChanging the wording in your storeAdding CSS codes to your storeAdding a shopping bag to a websiteAdding a search box to a websiteCreating custom fields at checkoutAdding categories menu to a website
Content & Translations
Sending multilingual email notifications to customersChanging texts in your storeUnderstanding site and store translationOffering your store in multiple languagesLegal pages in your store
Import & Export
Import and export basics
Intro to catalog importGetting started with importing productsBest practice for importing CSV filesExporting your store catalog
Formatting and CSV reference
Format guidelines for the CSV fileList of supported CSV columnsList of tax rate codes for automatic taxes
Catalog import case studies
Case study 1: Importing a productCase study 2: Importing a product with options or input fieldsCase study 3: Importing a product with options and variationsCase study 4: Importing product filesCase study 5: Importing store categoriesCase study 6: Adding product attributes with importCase study 7: Adding data in multiple languages with importCase study 8: Updating product stock with importCase study 9: Updating prices with import and exportCase study 10: Updating product images with importCase study 11: Importing product files from one store into anotherCase study 12: Adding, updating, and deleting Instant Site redirects with import and exportOpening and saving CSV files in NumbersOpening and saving CSV files in Google SheetsOpening and saving CSV files in Excel